Terms of Service

Last Updated: September 9, 2026

OVERVIEW

This website is operated by Velorapot, a brand operated by Velora Commerce LLC.

Throughout the site, the terms “we”, “us”, and “our” refer to Velorapot and Velora Commerce LLC.

Velorapot provides customized sports apparel, personalized jerseys, team uniforms, and related products through this website, including all information, tools, products, and services available from this site.

By visiting our website, creating an account, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree with any part of these Terms, you may not access the website or use our services.

Our store is powered by Shopify Inc., which provides the e-commerce platform that allows us to provide our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or jurisdiction, or that you have obtained permission from a parent or legal guardian where required.

You may not use our products or services for any unlawful purpose or in violation of applicable laws, including intellectual property laws.

You must not transmit viruses, malware, harmful code, or any materials that may damage our website, services, or systems.

We reserve the right to refuse service, cancel orders, or restrict access to our services when necessary.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason permitted by applicable law.

You agree not to reproduce, copy, resell, distribute, or commercially exploit any part of our website, products, content, or services without our written permission.

We reserve the right to update, modify, or discontinue any part of our website or services at any time.

Your continued use of our website after changes are posted means that you accept the updated Terms.

SECTION 3 - PRODUCT INFORMATION

We make every effort to provide accurate product descriptions, images, pricing information, and customization details.

However, actual products may vary slightly due to:

• Manufacturing processes
• Fabric materials
• Screen display differences

Lighting conditions.

Minor differences in color, texture, or appearance do not constitute product defects.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time.

SECTION 4 - CUSTOMIZED PRODUCTS

Many products offered by Velorapot are customized according to customer specifications.

Customization may include:

• Player names
• Jersey numbers
• Team names
• Artwork
• Logos

Other design instructions.

Customers are responsible for reviewing all customization information before submitting an order.

This includes checking:

• Spelling
• Numbers
• Sizes
• Colors

Design details.

Once production begins, changes or cancellations may not be accepted.

SECTION 5 - INTELLECTUAL PROPERTY RESPONSIBILITY

Customers are responsible for ensuring that any materials submitted for customization comply with applicable laws.

Customers must have the necessary rights, permissions, or authorization to use any submitted:

• Logos
• Images
• Artwork
• Trademarks

Designs.

Customers agree not to submit content that infringes any third-party intellectual property rights.

Velorapot reserves the right to refuse, cancel, or remove orders containing content that may violate intellectual property rights or applicable laws.

SECTION 6 - PAYMENT AND BILLING INFORMATION

All prices displayed on Velorapot are listed in U.S. dollars unless otherwise stated.

You agree to provide accurate and complete payment information when placing an order.

Payment must be successfully completed before production begins.

We accept payment methods displayed during checkout.

We reserve the right to refuse or cancel orders due to:

• Suspected fraud
• Incorrect pricing
• Payment issues
• Intellectual property concerns

Violations of these Terms.

SECTION 7 - ORDER PROCESSING

After placing an order, you will receive an order confirmation email.

Order confirmation does not guarantee acceptance of an order.

Production will begin after:

• Payment is confirmed
• Customization information is complete

Required details are reviewed.

Because customized products are made specifically for each customer, production schedules may vary depending on order volume and customization requirements.

SECTION 8 - SHIPPING

Velorapot currently ships products only within the United States, including eligible addresses in the contiguous United States.

Shipping options, costs, and estimated delivery times will be displayed during checkout.

Delivery times are estimates only and are not guaranteed.

Shipping delays caused by carriers, weather conditions, holidays, or circumstances beyond our control are not our responsibility.

Customers are responsible for providing accurate shipping information.

SECTION 9 - RETURNS AND REFUNDS

Returns, replacements, and refunds are handled according to our Return & Refund Policy.

Because customized products are made specifically for each customer, certain returns or cancellations may not be accepted.

Customers should review our Return & Refund Policy before placing an order.

SECTION 10 - THIRD-PARTY SERVICES

Our website may include links or services provided by third parties, including payment providers, shipping carriers, and other service providers.

We are not responsible for the availability, content, security, or policies of third-party services.

Your use of third-party services may be subject to their own terms and policies.

SECTION 11 - USER CONTENT AND REVIEWS

Customers may submit reviews, feedback, photographs, or other content.

By submitting content, you confirm that:

• You own the content or have permission to use it
• The content does not violate third-party rights

The content is accurate and lawful.

You grant Velorapot a non-exclusive license to use submitted content for purposes related to operating, improving, and promoting our services.

We reserve the right to remove content that violates these Terms or applicable laws.

SECTION 12 - PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, and protect your personal information.

SECTION 13 - PROHIBITED USES

You are prohibited from using our website or services to:

• Engage in unlawful activities
• Submit false information
• Violate intellectual property rights
• Upload malicious software
• Attempt unauthorized access
• Interfere with website operations
• Collect personal information without permission

Use automated tools to scrape website content without authorization.

We reserve the right to terminate access to users who violate these restrictions.

SECTION 14 - DISCLAIMER OF WARRANTIES

Our website, services, and products are provided on an “as available” and “as is” basis to the fullest extent permitted by law.

We do not guarantee that:

• The website will always operate without interruption
• The website will be free from errors
• Product information will always be completely accurate

Products will meet every customer's personal expectations.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Velorapot and Velora Commerce LLC shall not be liable for indirect, incidental, special, or consequential damages arising from:

• Use of our website
• Purchase or use of products
• Shipping delays
• Third-party services

Events beyond our reasonable control.

Our total liability relating to any order shall not exceed the amount paid by the customer for the product giving rise to the claim.

SECTION 16 - INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Velorapot and Velora Commerce LLC from claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your misuse of our website
• Your submitted customization content
• Your violation of third-party rights

Your violation of applicable laws.

SECTION 17 - SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain effective.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements provided by Velorapot shall be governed by and interpreted according to the laws of the State of New Mexico, United States, without regard to conflict of law principles.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Velorapot

Operated by Velora Commerce LLC

Business Address:

3530 Farm Hill Blvd Apt 12, Redwood City, CA 94061, United States

Email:

[email protected]

End of Terms of Service