Velorapot respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following types of information:

  • Personal information, such as your name, email address, phone number, shipping address, and billing address

  • Order information, including products purchased, order status, and order history

  • Technical information, such as IP address, browser type, device information, and pages visited on our website

Payment information is processed securely by third-party payment providers. Velorapot does not store full credit card numbers or sensitive payment details.

How We Use Your Information

We use the information collected to:

  • Process, fulfill, and deliver your orders

  • Communicate with you regarding orders, shipping, or customer inquiries

  • Provide customer support and respond to requests

  • Improve our website, products, and services

  • Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business operations.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential site functionality

  • Improve user experience

  • Analyze website traffic and performance

You may control or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the website.

Sharing of Information

Velorapot does not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processing providers

  • Shipping and logistics partners

  • Service providers that support website hosting, analytics, and customer service

These third parties are authorized to use your information only as needed to perform their services and are required to protect your data.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you

  • The right to request correction or deletion of your information

  • The right to opt out of certain data uses, where applicable

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise any applicable rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. Velorapot is not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.